You may be aware of this, but the network Xbox suffer some problems that prevent the owners of the Xbox 360 device from connecting to the network.
Even if some of the owners of a device the Xbox One suffering from difficult or impossible to connect to the network, that it seems to Emms only a small number of them, in contrast, the services have become limited on the Xbox 360 for some reason, as usual, waiting for rapid modernization of of the technical support team ends the team after The technical Xbox to identify the problem and fix it.